Hi Kari! Thank you for taking the time to share your positive experience at Encore At Power Center. We greatly appreciate your 5-star review and are thrilled to hear that you are enjoying your apartment home! We are delighted to know that our staff provided exceptional assistance for you and love that you mentioned the band that plays across the street, you and several others love hearing that nearby! Our team is dedicated to creating a welcoming and accommodating environment for all residents. Best regards,

We do understand the frustration with the recent power outages and are just as frustrated as our residents are. We have reached out to Entergy and they could not give us a reason for the outage but did let us know that they are working on restoration and working to find out the cause behind the outages. We are asking all our residents to please reach out to Entergy as well to file an outage report and for more information at 1-800-ENTERGY. Please give us a call at 337-282-8462; we would love to help in any way we can.

I’m sorry for the inconvenience you experienced during the freeze. We try to send updates as often as we receive them, and I apologize if there was a lapse in communication. For future situations, please reach out to the site so we can confirm you have multiple communication options active within the resident portal. Typically, during events like this, our corporate office also provides updates, typically by email or phone on file.

Thank you for bringing this to our attention. We’ve worked with our landscape partners to improve this, but if you notice any further issues, please let us know. We appreciate you being a resident with us for multiple years and want your experience to remain positive.